Hertz reviews

3.7

67% would recommend to a friend

(8,180 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jul 24, 2012

Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Drive rental cars and dealing with happy customers which was 15% of the time because we never have cars for them when they have already had a reservation for a week or longer

Cons

Rent bad cars to customers! cars that need oil changes as well as cars that need maintenance. Horrible hours, work long hours in suits, clean cars, pick up customer have to Sell insurance, up sell every customer! lie to customers on daily basis! Bad pay! Pregnant managers that are lazy! im looking for a new career now! dont waste your time not professional. One person working at location on daily basis! customers wonder why it takes so long! Go to enterprise

2.0
Jul 12, 2012
Recommend
CEO approval
Business Outlook

Pros

overtime available, drive new cars, can have fun with co-workers at times, work day goes by fast as you are always busy, working with customers can be fun

Cons

LOUSY pay, you will need to work 10+ hours of overtime to compensate for the low hourly wage, minimal vacation day accrual, management get suspicious if you ask for time off for legit reasons such as dentist (they think you are interviewing for other jobs, which you will want to be!), can be physically demanding cleaning cars, working at the Local Edition requires a lot of driving around the city, customer service so you are constantly dealing with angry/upset customers. This is a sales position. In some areas of the country, you will sign an agreement stating that should you not meet your sales goal for 4 consecutive months, you will be terminated. If you don't have thick skin, aren't a salesman, and don't want to work HARD to become a branch manager (long hours, mediocre pay), than save yourself and the company time and take your talent elsewhere.

2.0
Jul 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Good experience in sales and customer service good resume builder Good multi tasking skills

Cons

Where to begin... Low pay and no cost of living raises. I worked there for about 6 years and was only making 12 dollars per hour as an assistant manager! No raises or promotions in over 3.5 years... I was held back from my area manager when applying for manager positions. I helped train and promote people who became my manager! Long hours and have to wear nice dress clothes when washing cars no schedule. Did not know when i worked until 6pm the day before! I was one of the top sales people and still usually didnt make more than $400 in commission.

Viewing 175 - 177 of 8,180 Reviews

Glassdoor has 8,836 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.