Hertz reviews

3.7

67% would recommend to a friend

(8,182 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Oct 5, 2016

Avoid at All Costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the customers are great, you get some good experience in running your own business. Some of the people are great.

Cons

Underpaid, overworked, not respected. Cleaning cars while wearing a tie. Most customers are terrible. You become burned out real quick. Real high pressure to sell coverage to customers they don't need.

4.0
Oct 1, 2016

Manager Trainee

Recommend
CEO approval
Business Outlook

Pros

40% off rentals Tuition Reimbursement Pay/bonuses Discounts on some electronics Hours Everyone gets paid weekly except manager level and up. Manager level and up get a car, gas and insurance Also if you refer a an employee and they're hired you receive $1000 bonus MTs start out with 12/hr and that was more than my previous job so no complaints there. You get overtime as well as PTO. Hertz off airport locations are closed on all major holidays but you still get paid for that day. Depending on which location you're placed you may have to work Saturdays but that's only a half day like 9-12 or 9-1.

Cons

I've been an MT for about 5 months so I'm still new but I love this job. It becomes stressful when you don't have enough cars for reservations and you can't just pull a car out of your butt. I think more staff is needed to run each branch successfully. I personally feel there should never be less than two people not including the manager in the store at a time. Another con I've noticed is people think they've reserved a specific model of car and they come in expecting that and it's not what you give them. We don't guarantee make or model. --It goes by car sizes. Also the manager doesn't make that much. I basically make the same as the manager except they're salary.

1.0
Oct 1, 2016
Recommend
CEO approval
Business Outlook

Pros

This is an ok job for someone just getting out of college with little to no experience. You will also meet a lot of great people here. Other than that there's no pros.

Cons

Understaffed Low pay No work life balance Bonus structure Overwhelming at times Rude customers Disconnect between branches and corporate Upper management doesn't care about their employees

Viewing 226 - 228 of 8,182 Reviews

Glassdoor has 8,838 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.