Hibu is 2.3 billion dollars in debt and now owned by their creditors. Deloitte has been brought in to make cuts (layoffs, forced retirement, downsizing) to the company to keep them from closing their doors. They are restructuring they east coast now and from what I understand, you will make even less money on this new plan.
All this company cares about is new business sales, but they don't ever tell you that in the very long (12 week) training that teaches you how to sell (isn't that why they hire you? because you are an experienced sales professional) and how to use the Microsoft suite products (wouldn't an experienced salesperson be an expert on all those?) instead of how to deal with problems, what is expected of you, how to use their many intranets and train you on their very outdated, non functional software. It probably costs hibu tens of thousands of dollars per new employee to train them on stuff the sales professional should already know.
They revere people with new business sales that are only worth $40.00 a month to the company, and write people up or fire those that have upsold existing customers thousands of dollars per month. They truly don't care about customers, just getting new business sales. You can be #1 and exceeding all your (many, many) quotas but if you don't have new business you will get your salary cut in half (which takes a miracle to get back) and then you will be fired, PERIOD. They keep your final paycheck commissions for 6 months after you leave and your benefits end at midnight your last day of work if you quit or are fired. When you work out your hourly pay, you will be quite depressed.
Customers will tell you they never see a sales rep twice and they hate that. Customers don't want the yellowbook print ads anymore and as fast as you get digital sales, you lose them due to no fault of your own but to the ineptness of other employees in any of the many departments the sale gets passed to. Then try and get paid on the sale! Try and get back commissions paid...HA! The people in the commissions department are not nice or helpful at all, they are always on the defensive...I wonder why?
Everyday expect to spend 2-4 hours on the phone and emailing sales support with no assistance from your superiors. another 2-4 hours a day driving (since your territory and leads are assigned to you by a department that lives nowhere near you and doesn't care that you need to be out selling not driving). You don't keep very many of the same accounts (so don't get attached to your customers) and you have no say in the matter. You have to look up every lead individually (they have no CRM so good luck tracking any leads or client updates another 2-4 hours a day for planning where you want to go (again on the phone 2-4 hours a day for that if you are actually selling anything). By the time you are out selling, its time to go home.
They have way too much management (most are really out of touch with reality) and those lazy, unhelpful managers only care about sales numbers and the sales people attending the absolutely waste of time mandatory meetings twice a week. Instead of having the meetings far less often so the sales people can sell. They take their orders from upper level micro-managers so self consumed and egotistical that they would never say "boo" to, let alone fight for their employees on any matter. The managers just lie to your face about mostly everything and play favorites constantly. Good luck trying to get a contest prize...they promise but rarely deliver.
They are self insured, so the health and dental suck. Expect to pay everything out of your own pocket except cleanings and a physical until the end of the year and then you might get something almost covered.
Their products and the job look good on the outside, but be forewarned, their digital products are so very flawed and the designers and analysts have ridiculous quotas to hit every month too so they just grind them out without the quality.
Don't say I didn't warn you, if you can brown-nose on a daily basis, work in a totally chaotic, stressed, uncaring environment and work 14+ hours a day 7 days a week, go ahead and work for this awful company