Pros
I've met some really great people. The three week training class was motivating. I still communicate with many of the individuals that were in my training class. It is possible to be successful but your odds are very small. 3 out of 34 reps i my office made their sales plan last year. So it's not impossible it is just unlikely. If you do make your sales goal bonuses are great. One woman received a $10,000 bonus last quarter.
Cons
This job was a real disappointment. I was so excited after training to start in my home office. That's when everything went down hill. What you learn in training is not useful at all. They train mostly on print product which was not a heavy sell at my office. They introduce products without designing them properly. When there are issues or questions you'll be pawned off to multiple sources. You'll be lucky if you actually get an answer. There is a constant threat of being fired. Reps are constantly being written up. The goals are unrealistic. Even if you exceed your goal it is very short lived. The turnover rate is unbelievable. I started in the summer of 2012. There are only 3 people from my training class left in spring of 2013. Droves of new sales people come in to the office three or four at a time. Only to be gone within six months. I wish I'd come to this site before taking the job. It's very hard to find new business. When clients google hibu there is a ton of bad press. I didn't realize the company was in such financial distress until a business prospect told me. It's never discussed at meetings. They have defaulted on their loans. The name change didn't help at all. If anything it has made things worse. Especially after the CEO stated that the name was meaningless. Now 2 of the top us executives have been fired for trying to sell the us division. That is actually what everyone in my office has been praying for. It doesn't look like that will be happening. Now we all received an email stating that many offices will be laying off due to lack of sales. Our manager has been basically threatening everyone since December. We all live in fear that we will lose our jobs. It's terrible. Many have left already. I've seen Eight people leave or be fired in the past two months. They do not provide tools to be successful. They launch new products without giving samples to leave with clients. The tablets they supply you with and systems are horrible and outdated. You can't sell digital advertising to clients when your tablet doesn't even work. When you call technical support you will be on the phone for hours. It is so frustrating when trying to close a client. I've had technical support hang up on me because ether didn't know how to help me. When they remote in to your computer they get booted off and you have to remote them back in. It's a very very very lengthy process. They give wrong information all of the time and don't process orders correctly. Too many products are launched without proper training. We're constantly told to sell products and then pass of the technical work to other companies such as vantiv or American Express reps. These reps have no idea what they're doing either. You will also put a ton of mileage on your vehicle. You drive constantly. Your work day is never 8 hours. Nightly reports must be sent in to your manager. The inforsmtion that they ask you to provide can take an extremely long time to write. Meanwhile a record of what you've done that day is saved on your tablet. Managers are just too lazy to look at that information so you end up doing double work sending it to them. You must send the report after business hours. You're expected to cold call from 9-5. All office work is expected to be completed not during those hours. They constantly give busy work assignments. I would spend hours preping accounts on to have agendas changed. It is impossible to do all of the busy work they ask and sell without working 12-14 hour work days. When I first started I was making my sales plan. I made my plan the first quarter. After that I was given so much busy work it was hard to keep up. The accounts that I had been given had a million issues. I would spend hours trying to fix all of the issues that were handed over to me from previous reps. Clients were very upset and weren't getting good results. It was so frustrating. I literally would spend hours working with clients who were spending $120 a year. I grew my revenue in second quarter by 4%. I was written up and threatened because I missed my new sales goal by 2 sales. The problem was I had sold 3 new business clients for a new magazine they were launching. They didn't get enough advertisers so they canceled the magazine and I lost my new sales. I was so upset then I was written up a few weeks later for missing my goal. I'm currently in the process of looking for a new job. i just hope I am nkt laid off before I find a new job. I've only been written up once and am ranked 11 out of 34 in my office. I can't imagine what my coworkers are going through. If I am ranked 11 out of 34 and have been threatened I can't imagine what some have been told. I wouldn't recommend this company to anyone.
