Hibu reviews

3.8

72% would recommend to a friend

(1,904 total reviews)

Kevin Jasper

83% approve of CEO

70% positive business outlook

Hibu has an employee rating of 3.8 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hibu employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Nov 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Most team leaders at great at Yell. They also let us enjoy holidays when it's possible.

Cons

Your job depends on your workload. I cannot count the times and the employees that were retrenched for this year alone. Low workload = retrenchment or transfer to s job you have no knowledge or interest in. They don't care how long you've been with them, how you perform, or if it's going to be Christmas soon, when they think they don't need you anymore, OUT YOU GO. Senior management is a pack of liars. They really don;t care about they're employees. It's really sad because most team leaders are really good at handling their teams, but they can only do so much. PLEASE DON'T WASTE YOUR TIME HERE. There are far more better places to go and employers who value their employees.

1.0
Apr 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay but the medical and dental need some work. Employees are held financially responsible for huge medical and dental bills if you need anything more serious than a x-ray or a cavity filled. I'm talking anywhere from $100-$2000 per bill (I myself have paid about $4000 in medical bills on top of my monthly insurance payment) but the amount taken out of our checks isn't all that expensive so that's probably why. If you don't get sick or injured often and your teeth are good it's not a bad insurance to have. Time off is good but it's discouraged to use it (despite the fact that you lose it each January) if you aren't in the top 10% of sales.

Cons

Hmm, where to start??? Sales management is horrible. It's nearly impossible to move up in this company unless you know someone. People are promoted to sales management based on how much they kiss up and who they're sleeping with. Ability to lead and support is not only not required it actually appears to be discouraged. They tear down their sales reps, making them feel incompetant and like 5 year old children. The higher-ups make up ridiculous rules and policies that make getting things done efficiently and correctly nearly impossible. They won't hire cleaning crews for their sales offices, instead leaving it on the shoulders of an over-worked administrative assistant that's forced to wear a suit to work while he/she scrubs floors, desks, bathrooms and all kinds of disgusting things. The result is the offices being dirty since so many people making a mess is naturally too much for one person to handle considering they're not a janitor. New sales leads are given to the managers favorites rather than distributed fairly, lay offs in sales offices are done on a personal level, not based on job performance or time with the company. Managers call customers to verify that sales reps actually met with them resulting in customers doubting the integrity of their rep, without having any reason to distrust the employee. Customer service, billing and collections don't want to do their job and tell all customers to direct their questions and issues to the sales reps or the administrative assistant, (No matter what the problem is) who have to go back to those departments for resolutions 99% of the time anyway since we aren't allowed to do any of that (Policies that make everything impossible). A telephone sales team has free reign over the entire country and is allowed to sweep in and sell products to customers that already have a rep and take the commision. Basically it's a big mess.

4.0
Sep 19, 2016

Great while it lasted

Recommend
CEO approval
Business Outlook

Pros

Fun team Great initial training Self managing own workload

Cons

Company kept secrets from employees

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Hibu Response
9y
Thank you for your feedback. While this is the US based page for hibu, we will pass your feedback along to the UK. We recommend you visit their page with any additional feedback.
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