Hibu reviews

3.8

71% would recommend to a friend

(1,904 total reviews)

Kevin Jasper

82% approve of CEO

70% positive business outlook

Hibu has an employee rating of 3.8 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hibu employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Reviews by job title

2K reviews
3.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Good freedom with the job. Good support from managers. Company culture is pretty good in terms of being motivating and providing good support. Training was pretty good. There is opportunity to make good money if you are a top seller. Salary plus commission with good reimbursements. Benefits are decent. Not amazing but decent. They do some fun team events to try to engage people more and run different sales incentives.

Cons

You are incentivized to sell high price ticket items that you deep down know may or may not work. It doesn't sit right with me as the products are not objective and do involve a high budget and/or a lot of hands on work from the rep. There are products that are objectively beneficial to some businesses, but they are the lower paying products that you make less money on. In order to make big money, you need to sell high ticket items. You also have to be highly involved in the running of the programs because the back office is not very competent. If the client cancels after 6 months, you get a chargeback for half of your commission They back office doesn't review things as often as they should and they don't make changes unless you ask them to. They also don't explain the commission structure to you at all. It took me over 6 months before I actually fully understood the commission structure. Your commission level can change with one bad month and unless you are in the top tier, the money is just average. Commission also fluctuates month to month They give you a list of ideal clients to sell to that they call PCS clients. After about a year, your PCS prospect list begins to dwindle. This would be ok if they didn't force you to sell to these clients in order to stay on the top commission tier where you actually make money. There is only incentive to sell outside of the list if you are on the top tier commission level or have already sold a PCS account that month. Not to mention they pay you half of the commission if you sell to non PCS. The back office sucks at their jobs. They dont actually do much to make sure that the programs are performing properly. They bill a high amount for SEO services which does work to a degree but they don't really do much on the back end to maintain the program like nay good seo company would do. The Google/social/display ads that they over simply aren't very good. They take a huge profit off of it at somewhere around 30%. For most industries, it will require the client to spend around 2000-3000 a month for it to have a chance at being successful. not to mention, you have to know how to moniter these programs to make sure they are running effectively because the back office does not monitor the data at all and wont change anything unless you tell them to. Overall, if you are perfectly comfortable selling high ticket items that you know wont work great for the client in order to enrich yourself, then this is a solid job.

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Hibu Response
2y
We appreciate you sharing your feedback and 2+ years of service to Hibu. We agree that the flexibility, support, culture, training and uncapped commissions make Hibu the place to be! The SMB space is constantly evolving and we have found that a certain client is more successful with our products and services and we do incentivize the selling to these businesses, for both the success of the employee and the business. Our solutions are not a one size fit all approach and our Sales team is trained to provide tailored solutions to each business they work with. Wishing you the best of luck!
4.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid, commission, benefits, flexible, growing

Cons

competitive market, changing goals, changing pay

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Hibu Response
2y
Thanks for sharing your feedback. We agree that our hybrid schedule, uncapped commissions, benefits and our growth mindset are great attributes of Hibu! We are in a competitive industry, but we are proud to provide industry leading products and services to our clients. Wishing you continued success!
4.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Spoil employes with stuff and prizes

Cons

management does not support switching teams

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Hibu Response
2y
Thanks for sharing and you 6+ years of service to Hibu! We love to have fun and reward hard work! As a current employee we would love the opportunity to discuss your team concerns.
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