Hibu reviews

3.8

71% would recommend to a friend

(1,904 total reviews)

Kevin Jasper

82% approve of CEO

70% positive business outlook

Hibu has an employee rating of 3.8 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hibu employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Sep 27, 2019
Recommend
CEO approval
Business Outlook

Pros

- Everyday was something different and it made you think on your feet with the vast amount of systems and programs you would be using. - Learning industry skills and expanding on your own skill set to handle complex issues. - Working as part of a close knit team and everyone working towards a common goal, general friendliness and sociability. - Allowed for self growth and adaptability by taking on different roles and projects when the need arose. Could be overwhelming but was fair once comfortable - Management was understanding and worked to help better yourself and the team overall. - Fooda Pop Up for Lunch was a great way of having lunch!

Cons

- Problems arise when departmental communication breakdowns would get in the way and cause delays to resolutions and simple miscommunications could cause a two day job to turn into a week long one while you tried to figure things out and where it went wrong. - System processing red tape would crop up and cause a simple two step solution you could handle end up adding ten additional steps because it had to go through several other departments to get "notated". - Adding unnecessary steps to processes and beefing up the resolution time, thus causing frustrated customers and reps to wait even longer. - Exec management doesn't seem to have a clear direction at times and it trickles back down when something doesn't work.

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Hibu Response
6y
Thank you for taking the time to share your feedback. It is really appreciated. While we may not agree with everything you have outlined above we will be sure to share with the executive management team within the Operations department. Wishing you nothing but the best in your future endeavors!
1.0
Sep 19, 2019

Not a Good Fi

Recommend
CEO approval
Business Outlook

Pros

Nice office building in CDR and KOP.

Cons

Management is top heavy compared to staff.

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Hibu Response
6y
Thank you for your service to Hibu. We are very conscious of organizational design and structure and work extremely hard to ensure we are putting employees in the best possible position to succeed. Best of luck in your future endeavors!
3.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

meet great people, good start for fresh out of college

Cons

unorganized and not a clear vision for company

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Hibu Response
6y
Thank you for you service to Hibu and taking the time to share your feedback! Employees are our greatest asset. We believe our leadership team has done an excellent job communicating the business strategies and focus on a regular basis. We would be happy to discuss that with you and answer any questions you might have. Please call us at 855-447-4428.
Viewing 247 - 249 of 1,904 Reviews

Glassdoor has 1,937 Hibu reviews submitted anonymously by Hibu employees. Read employee reviews and ratings on Glassdoor to decide if Hibu is right for you.