Does Highmark pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Highmark. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Highmark?

41% of Highmark employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark 3.4 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Highmark?

Customer Service Representative (43) , Manager (17) , Business Analyst (13) , Consultant (9) , Customer Service Advocate (9) , Customer Service Representative (CSR) (9) , Director (9) , Project Manager (9) , Analyst (7) , Customer Service (7) , Provider Service Representative (6) , Senior Business Analyst (6) , Claims Adjuster (5) , Program Manager (5) , Case Manager (4)

What are the pros of working at Highmark according to real employee reviews?

"good benefits and pays well" ((in 75 reviews)); "Few and far between...i guess the pay is good (but in decline)." ((in 42 reviews)); "Health benefits, PTO, retirement match, work from home" ((in 35 reviews)); "Great people committed to making the world a better place" ((in 30 reviews)); "work life balance is good" ((in 20 reviews))

What are the cons of working at Highmark according to real employee reviews?

"Upper management is clueless." ((in 21 reviews)); "from senior leadership through middle management" ((in 20 reviews)); "Training is inadequate." ((in 15 reviews)); "They do lots of layoffs and there is no job security." ((in 14 reviews)); "6 different managers & 5 different directors in 7 years working there" ((in 14 reviews))

What are employees saying about Highmark layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Highmark layoffs and their outlook for job security at Highmark in 2026.

What are the top reviewed Highmark locations?

Pittsburgh , Camp Hill , Wilmington , Parkersburg , Buffalo , Harrisburg , Wilkes-Barre , Pitts , New York , Erie , Philadelphia , Latham , Charleston , Duncannon , Johnstown , Newark , Norfolk , Albany , Seattle , Allentown , Chambersburg , East Stroudsburg , Hershey , East Pittsburgh , Mars , Oakdale , Shavertown , Etters , Boston , Malta

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Highmark

Part of Highmark Health

Highmark reviews

3.1

41% would recommend to a friend

(638 total reviews)

Deborah L. Rice-Johnson

56% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.5

Senior management

Highmark has an employee rating of 3.1 out of 5 stars, based on 638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

638 reviews

1.0

Jul 28, 2015

Sadly, a proud, respectable cornerstone of health insurance going down the drain.

Manager

Recommend

CEO approval

Business Outlook

Pros

The pay checks don't bounce. But that's about it. The people are nice to work with if they hang around.

Cons

Overwhelming lack of prioritization and planning by leadership. Top heavy with new executives who came from manufacturing or other unrelated fields. Little respect for experienced, knowledgeable, long term employees. Dwindling benefits. Offshoring and outsourcing to the extreme. Poor work/life balance.

1.0

Aug 8, 2020

Don't Believe the good reviews!!!!!!!

It project manager

Recommend

CEO approval

Business Outlook

Pros

That I am not involved with them in any way. (Insurance through UPMC NOW!!!!!)

Cons

Career crushing experience. No personal life. CLICKish organization......women, blacks, Indians, lesbians, political you name it they got a Click (and it is very negative). HR is Bad and do managements dirt work. (Until HR is replaced and outsourced). They replace periodically to keep appearances IT is being offshored to India and money is being funneled to AGH.

2.0

Jun 11, 2018

Big Company, Small Minded

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great co-workers, downtown location is great to work at.

Cons

Disconnected management. Those managers who are actually competent end up being shuffled around until they leave. It's a fan club from Manager level on up.

Viewing 34 - 36 of 638 Reviews

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Associate Document Implementation Analyst

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