Highmark reviews

3.1

41% would recommend to a friend

(638 total reviews)

Deborah L. Rice-Johnson

56% approve of CEO

43% positive business outlook

Highmark has an employee rating of 3.1 out of 5 stars, based on 638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

638 reviews
1.0
Jan 29, 2023
Recommend
CEO approval
Business Outlook

Pros

If there were Pros i wouldn't be writing this. However, they sure know how to ruin a an already existing, strong, good company!

Cons

The apparrent lack of senior leadership involvement and engagement with it operations divisions is concerning. The refusal to listen to operating areas to better improvemebts for efficiency quality is rampant. They boast the almighty dollar and bottom line over the well being of there employees. A 25 billion dollar company, which we are reminded of every quarter is as cheap ad they get all the way down to their members insurance card. A total disconnect from the communities they do business in for the companies they take over, oh wait, i mean affilliate with. The so called HR department is a nightmare and lack a physicsl presence in the regions Highmark does business in. The recruiting department, well everything they touch is a nightmare along with their ever lacking onboarding process and orientation for new hires. When employees call about there medical insurance benefits you reach Mike in India, seriously, really?! The healthplan technology is super out dated , i think they use a system that started in 1992, I just started highschool then and i am now 45. If you love to jump through hoops and complete 20 steps more than you need for a process, this place is perfect for you.

1.0
Sep 29, 2017

Not a good experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers were great people but none were happy.

Cons

Position was not what was promised. Tendency to treat professionals as children. Far too much frequent change. Most importantly, a lack of understanding by Sr. Leadership regarding daily operations.

2.0
Apr 27, 2017

Highmark or Highlow

Recommend
CEO approval
Business Outlook

Pros

Good People. I have a great director and a great team outside of Pittsburgh!

Cons

Salaries are horrible. I have been with the company for 25+ years. I started with BCBSDE then we were consumed by HM. It's been down hill. Sr. Leadership in Pittsburgh is in effective. The go from one major initiative to another without working out any kinks. They also promote a global and national workforce yet there are no promotional opportunities outside of Pittsburgh. Unfortunately they believe they are offering the best. You know, the monkey house only smells bad when you first enter. The stench is still bad for me.

Viewing 43 - 45 of 638 Reviews

Glassdoor has 678 Highmark reviews submitted anonymously by Highmark employees. Read employee reviews and ratings on Glassdoor to decide if Highmark is right for you.