Does Highmark pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Highmark. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Highmark?

41% of Highmark employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark 3.4 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Highmark?

Customer Service Representative (43) , Manager (17) , Business Analyst (13) , Consultant (9) , Customer Service Advocate (9) , Customer Service Representative (CSR) (9) , Director (9) , Project Manager (9) , Analyst (7) , Customer Service (7) , Provider Service Representative (6) , Senior Business Analyst (6) , Claims Adjuster (5) , Program Manager (5) , Case Manager (4)

What are the pros of working at Highmark according to real employee reviews?

"good benefits and pays well" ((in 75 reviews)); "Few and far between...i guess the pay is good (but in decline)." ((in 42 reviews)); "Health benefits, PTO, retirement match, work from home" ((in 35 reviews)); "Great people committed to making the world a better place" ((in 30 reviews)); "work life balance is good" ((in 20 reviews))

What are the cons of working at Highmark according to real employee reviews?

"Upper management is clueless." ((in 21 reviews)); "from senior leadership through middle management" ((in 20 reviews)); "Training is inadequate." ((in 15 reviews)); "They do lots of layoffs and there is no job security." ((in 14 reviews)); "6 different managers & 5 different directors in 7 years working there" ((in 14 reviews))

What are employees saying about Highmark layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Highmark layoffs and their outlook for job security at Highmark in 2026.

What are the top reviewed Highmark locations?

Pittsburgh , Camp Hill , Wilmington , Parkersburg , Buffalo , Harrisburg , Wilkes-Barre , Pitts , New York , Erie , Philadelphia , Latham , Charleston , Duncannon , Johnstown , Newark , Norfolk , Albany , Seattle , Allentown , Chambersburg , East Stroudsburg , Hershey , East Pittsburgh , Mars , Oakdale , Shavertown , Etters , Boston , Malta

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Highmark

Part of Highmark Health

Highmark reviews

3.1

41% would recommend to a friend

(170 total reviews)

Deborah L. Rice-Johnson

56% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

170 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Feb 11, 2015

case management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good salary. work at home

Cons

micromanagement to the extreme, very punitive, horrible managerial staff.. change job duties daily.. literally because they don't know what they are doing.. very very hard to work for them.. everyone is leaving.. can take it for so long.. lie a lot.. don't believe anything they say get it all in writing..

2.0

Oct 1, 2014

Used to be a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are good... used to be better. Year end Incentive is good if you are able to get a fair rating with the calibration system and the staff takes pride in their work and are a pleasure to work with.

Cons

Work life balance is poor. In IS, staff often worked weekends and staff even worked last Thanksgiving, Christmas and New Year days. You are often working weekends and taking you computer with you even on vacation.

1.0

Sep 3, 2014

A mistake to accept this position

Nurse

Recommend

CEO approval

Business Outlook

Pros

There are no pros, since Highmark took over they have steadily taken away all the positive aspects of this company. The only bright spot is the people you work with who.

Cons

Absolutely NO work/life balance. Your life belongs to Highmark and don't forget it. Mandatory extra work and it you are salary that means no lunch, no breaks and minimum 50 hour work weeks. They are always raising the bar and asking for more.

Viewing 157 - 159 of 170 Reviews

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Jobs at Highmark

Customer Service Representative

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Associate Credentialing Representative

Outreach Representative

Community Health Worker