Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,140 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 69% of employees would recommend working at Hilton Garden Inn to a friend and 59% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

69% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"Great people and product that is conducive to Hilton standards." ((in 102 reviews)); "great benefits and not a bad job" ((in 98 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 63 reviews)); "Great coworkers to work with" ((in 53 reviews)); "Flexible scheduling is available" ((in 24 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 171 reviews)); "Low pay and old equipment" ((in 116 reviews)); "Long hours and sometimes stressful" ((in 48 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 34 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 19 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Phoenix , San Diego , Pittsburgh , Miami , Tampa , Columbia , Boise , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Manhattan , Philadelphia

Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,982 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Jan 4, 2018

Great place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits,meeting different people,non strenuous work...

Cons

Most of the time your hard work is not acknowledged...

5.0

Sep 18, 2017

Assistant Guest Service Manager

Assistant guest services manager

Recommend

CEO approval

Business Outlook

Pros

Excellent environment to work at. Everyone treats each other like family and covers each other when needed. Frequent guests who return remember you and make you value your job even more. I worked with this company for 2 years and I valued every minute of it. The pay is decent but it is the team effort that really makes this job worth it.

Cons

Hospitality is not an easy branch of employment, it will require patience and an open mindedness in order to get each task done. Each branch has its unique bonuses but it would be great if there are department specific bonuses.

5.0

Jun 22, 2017

I love Hilton

Night manager

Recommend

CEO approval

Business Outlook

Pros

The hospitality industry always keeps you on your toes. Day to day work may be the same but the guests are truly what makes the job amazing. I have worked with Hilton brands since 2009 and would not work for any other brand. Hilton is innovative, exciting, and always finding ways to improve the guest experience. Helping make our job, more rewarding.

Cons

Honestly, the only downside is you can always count on working holidays or weekends. Because we are a 24/7 operation, you are bound to work these days that a lot of people would rather not. However, again the guests make everything worthwhile. Would I change my schedule, no way. Would I change my career path for the reason, no!

Viewing 85 - 87 of 1,982 Reviews

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Jobs at Hilton Garden Inn