Is Hilton a good company to work for as a Operations Manager?

Operations Manager professionals working at Hilton have rated their employer with 5.0 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Hilton employees being 3.8 out of 5 stars. Search open Operations Manager Jobs at Hilton now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Hilton .

Does Hilton pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Hilton with 5.0 out of 5 stars based on 17 anonymously submitted employee reviews. This is 32.6% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Hilton.

What are the top reviewed jobs at Hilton?

Front Desk Agent (417) , Front Desk Receptionist (301) , Manager (205) , Sales Manager (195) , Bartender (179) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (134) , Housekeeper (126) , Food and Beverage Assistant (110) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 463 reviews)); "Awesome culture and great people to work with" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 189 reviews)); "Great travel benefits and PTO." ((in 180 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 558 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 550 reviews)); "Long hours and weekends but that comes with hotels" ((in 420 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 384 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

Skip to content Skip to footer

Notifications

Hilton

Hilton Operations Manager reviews

5.0

89% would recommend to a friend

(17 total reviews)

Christopher Nassetta

100% approve of CEO

82% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Operations Manager employees have rated Hilton with 5.0 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. Hilton is rated 40% above average by Operations Manager professionals compared to other employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

5.0

Mar 24, 2026

Good

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Benefits Schemes Learning Development Structure

Cons

Toxic management when working there for long time

5.0

Jul 19, 2024

Good

Operations manager

Recommend

CEO approval

Business Outlook

Pros

It's pretty good, that's it

Cons

Nothing bad that I can say

5.0

Oct 15, 2022

Check mate

Operations manager

Recommend

CEO approval

Business Outlook

Pros

It’s a great company to work for

Cons

Stability micro management and other flaws

Viewing 1 - 3 of 17 Reviews

Jobs at Hilton

Operations Manager ("Gerente de Operaciones")

Regional Manager, Revenue Management Operations

Overnight Front Office Operations Manager - Waldorf Astoria Chicago

Overnight Property Operations Supervisor - Signia by Hilton Atlanta

General Manager / Director of Operations

Hilton reviews FAQs

Hilton reviews Hilton Operations Manager reviews

Hilton

Hilton Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Good

Check mate

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Hilton reviews FAQs

Jobs at Hilton