Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Dec 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Well know company - looks good on resume

Cons

Poor management leads to low employee morale. Management does not care about employees. Very unorganized upper management.

4.0
Nov 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Hotel Discounts Flexible Work at Home Abilities Bi-Weekly Pay + monthly incentives Frequent employee appreciation events and giveaways

Cons

Antiquated Systems that are not easy to navigate Continuous Technical Problems Vertical Management Structure Low Paying Inconsistencies within departments Payroll Errors

3.0
Oct 6, 2011

Bottom of the totem pole

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, good benefits, room for linear growth, open entry-level positions in many departments

Cons

Little opportunity for growth to management, knowledge and communication of upper level management

Viewing 310 - 312 of 11,526 Reviews

Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.