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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,526 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      1.0
      Jul 3, 2008

      Great hotel to stay at,not a great place to work at.

      Disgruntelled employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      For my situation,I live in town. I love the fact I dont have to commute. I like most of the people I work with. I like to meet new people all the and do enjoy serving and assisting the guests.

      Cons

      No recognition from management for passing inspections. Without the hotel staff, we would,nt be here.No incentives to want to stay working here.no raises,no employee reviews. you try to offer any money making ideas or improve guest services and your declined.no cost of living incentives. I have been here for 5 years and have recieved no positive imformation and no raises.

      2.0
      May 29, 2008

      Unhappy at Hilton

      Group rooms coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of job openings due to lack of caring from management!!

      Cons

      Hilton caters to guests with no care for employees whatsoever. They make senior management so scared to get a bad review, they allow guests and encourage from what I can see, to demand whatever they want and know they will get it depending on their level. Diamond members are out of control and make day to day work absolutely miserable.

      1.0
      Mar 13, 2026

      This is my old job don't waste your time

      Steward lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros is that they basically feed you and if you need something to eat or struggling household that needs food at least you can eat at your job they will keep you fed for the most part

      Cons

      Unrealistic expectations You're not getting the amount of money that you really properly deserve cuz you're doing everything but you're not going to get paid as much as the servers but you're doing their job. If you're African American you're outnumbered they're racist so don't even waste your time even go in there. As far as the position. It's just not worth it You're not going to work 3 months during the winter years it's all based on seniority so I don't know how they keep coming number three in the world as a workplace but yeah at this location you're wasting your time

      Viewing 331 - 333 of 11,526 Reviews
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      Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.