Hilton reviews

3.9

74% would recommend to a friend

(11,529 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Consistent schedule Down time to do homework Discounted rate for team members and family

Cons

No improvement to the hotel with constant complaints from guests about maintenance issues, both elevators constantly down and key card problems Only myself during the night no security on the property with constant break in the parking lot in a downtown area

3.0
Mar 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Back when the Boca Raton Resort & Club was a Waldorf Astoria property, it was the gold mine of a great job. Incredible work culture, benefits, beautiful place to work, fair pay. It was my favorite place to be.

Cons

Then I worked at The Ray Hotel in Delray Beach. What a horrendous experience. The filthiest restaurant I've ever been in. Cockroach and bug infested in places I didn't even imagine before. The worst management in all my hospitality experience. We had a 500% turn over rate for management. I could write a book on all the terrible things I experienced there. Do not ever work there.

Viewing 379 - 381 of 11,529 Reviews

Glassdoor has 13,633 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.