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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      75% would recommend to a friend

      (11,509 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      3.0
      Jan 27, 2016

      Stay away from ecommerce

      Ecommerce manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company, one of the biggest hotel companies in the world, recognized brand, travel benefits for employees

      Cons

      ecommerce is a revolving door with inexperienced people managers, poor communication, and has little to do with online marketing. Be prepared for endless checklists, annual restructuring, and unrealistic expectations. If you love digital and want to actually work with sem, Web design, email, social media, then look elsewhere.

      2.0
      Oct 5, 2015

      Senior Financial Analyst

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      A large recognizable company, with a professional work environment. There are a variety of perks for employees, really good PTO, and lots of opportunity for advancement.

      Cons

      The offices are cubicle farms, with management inhabiting the surrounding offices. There is a very pervasive hierarchical and authoritarian atmosphere. Departments are extremely fragmented, and communication between them is laughable. The corporate structure appears very top heavy, with an over-significance placed on Job Titles. As a result, in my experience, company policies are woefully disregarded, and department heads can establish their own set of rules. Compensation also ranges wildly, and is not always reflective of the quality or quantity of the workload performed.

      1.0
      Mar 6, 2015

      The worst company I've ever worked for!

      Guest service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Eat for free and the medical benefits. That's the only pros I can think of, everything else is a con.

      Cons

      They don't care about you, no recognition for hard work, the upselling program is a scam!!! They write you up for every single thing, and are so quick to tell you that they will fire you!

      Viewing 37 - 39 of 11,509 Reviews
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      Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.