Hilton reviews

3.9

74% would recommend to a friend

(11,529 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Jan 6, 2023

Awesome benefits

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, free employee meals. Travel room rates.

Cons

Pay in Key West area is very low for housing and other expenses ( very expensive rents n over all food, gas: HR on my location is terrible. all aspects , pay, raise are almost nonexistent. Promotions are a joke, I am a supervisor and make less then most of my staff. hotel does across the board raises but supervisors are not included in the raise “ we are management “ I am an hourly paid employee and should be granted this type of raise. I applied for a manager position and got a smoke and mirror show. HR does not give employees the training necessary to advance to the next level. HR states to you interviewed well but we are still actively interviewing. Hilton promotes advancing from within, yeah if your in their click. These promotion are not based on ability but rather what management and EC wants. Hire directors that actually have experience in the hotel industry.

3.0
Jan 4, 2023

Long hours

Recommend
CEO approval
Business Outlook

Pros

Fun job. Made lots of friends

Cons

Long hours and hard work expected for not enough pay

4.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

If the property is not outdated, stays up-to renovations, and has a caring management involved, your position and the job environment itself would be great. One helpful way to know if the property you're going to work with would fit into that purpose would be the hotel reviews.

Cons

Needs better pay. Definitely better pay. We're talking hospitality, we're talking professionalism and that should definitely come with attractive pay.

Viewing 388 - 390 of 11,529 Reviews

Glassdoor has 13,633 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.