Hilton reviews

3.9

74% would recommend to a friend

(11,530 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

I did like working with different guest from all over the world since it was at Ohare location but sometimes you get very angry customers. The team was nice the management could of been better

Cons

Company is very money hungry. You’ll make a lot of people feel uncomfortable after selling $300 rooms to people who’s missed their flight and are in distressed. So that part definitely sucks. Now you’re the bad guy lol

5.0
Nov 16, 2021

Great Experience

Recommend
CEO approval
Business Outlook

Pros

I learned great fundamental skills

Cons

Management determines level of likileness

4.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Avg salary for entry role

Cons

When negotiating salary/raises, they are too by the book. they don't take into consideration education, experience and the amount of extra work you've taken. on.

Viewing 421 - 423 of 11,530 Reviews

Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.