Hilton reviews

3.9

74% would recommend to a friend

(11,530 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Oct 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Writer job working from home, great hotel rates when available.

Cons

Pay is mediocre. Poor training & customer handling. Set schedule to handle emails, no flexibility. Hotel benefits not as great as they appear. Hotel can have 100 empty rooms, but employee rate not offered.

5.0
Oct 12, 2021

Supportive, excellent work place

Recommend
CEO approval
Business Outlook

Pros

I have never met anyone at Hilton who did not consider each of us to be on the same team and truly supportive.

Cons

I hate my hours. I don't like working nights and weekends. Moving up is difficult.

5.0
Oct 8, 2021

Great Job

Recommend
CEO approval
Business Outlook

Pros

Lots of PTO Great insurance options Room to grow

Cons

Always working holidays and weekends

Viewing 427 - 429 of 11,530 Reviews

Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.