Hilton reviews

3.9

74% would recommend to a friend

(11,530 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Aug 12, 2025

Good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Flexible hours Free food

Cons

Mundane Most days are the same Doing jobs not under my role

3.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The location got you exposure to many important/ interesting people. The do teach you to work with 4 star professionalism . As a big hotel many more Departments and positions They include meals and uniform and paid half hour break. Hilton as a brand has some of the best benefits including maternity pay and big discounts when traveling to other Hilton’s. Don’t finish later than 9 pm(for say non night shifts)

Cons

There is rarely room at this specific Hotel for career progression. The Hotel is very big therefore its a very transactional work, there rarely is time to actually take courses to learn and upgrade your knowledge. They don’t have a full time concierge.

Viewing 439 - 441 of 11,530 Reviews

Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.