Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Jun 9, 2020

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

Hotel discounts. Opportunities to move around.

Cons

Toxic work environment with managers who don’t care.

5.0
Jun 6, 2020

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is capable and understanding, good employee culture, lots of nice incentives and team member appreciation

Cons

I do not have any cons to report at this time

2.0
May 29, 2020

Front Desk Agent

Recommend
CEO approval
Business Outlook

Pros

Sometimes meet nice and interesting people.

Cons

Management rarely has your back when it comes to insane guests. Front Desk often takes verbal abuse. Pay is low.

Viewing 463 - 465 of 11,535 Reviews

Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.