Hilton reviews

3.9

74% would recommend to a friend

(11,534 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

"Everyone at the company is incredibly friendly and kind, creating a warm and welcoming atmosphere from day one. It's a truly family-oriented organization where people genuinely care about each other, both personally and professionally. In addition to fostering a supportive environment, the company is deeply invested in your growth and development. They offer a range of opportunities and resources to help you advance in your career, whether through mentorship, training programs, or encouraging you to take on new challenges.

Cons

There are still some hierarchical structures in place, which can sometimes make decision-making feel a bit top-down. Additionally, during times of global uncertainty or economic instability, the company tends to become more competitive and performance-driven. In these periods, expectations can increase significantly, and employees may feel added pressure to deliver more with fewer resources. While this approach can push teams to excel, it may also impact work-life balance and overall morale if not carefully managed.

5.0
Jul 30, 2025

Great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is great at the corporate office and they actually listen to feedback given

Cons

Not always able to travel for work if your department doesn’t have the budget

3.0
Jul 30, 2025

x

Recommend
CEO approval
Business Outlook

Pros

Working in a very international team.

Cons

Caothic working hours, night shift (benefit but not too much)

Viewing 466 - 468 of 11,534 Reviews

Glassdoor has 13,640 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.