Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Jul 28, 2025

Franchised Hotel

Recommend
CEO approval
Business Outlook

Pros

Position has a lot of autonomy and creativity Go Hilton Team Member benefits

Cons

Hilton does not pay enough attention to franchised properties

4.0
Jul 28, 2025

Great team

Recommend
CEO approval
Business Outlook

Pros

Nice people and nice hotel overall

Cons

Rota not always fair, would be better if managers listened to staff more

4.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

None I can think of

Cons

Long hours, challenging industry sometimes

Viewing 472 - 474 of 11,535 Reviews

Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.