Hilton reviews

3.9

74% would recommend to a friend

(11,536 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
May 2, 2019

I love this company

Recommend
CEO approval
Business Outlook

Pros

They truly care about you, great travel benefits world wide, my team is like family, opportunities to move up in company

Cons

Open 365 days a year

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Hilton Response
7y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
4.0
Apr 27, 2019
Recommend
CEO approval
Business Outlook

Pros

I'll preface by saying, I personally love working for Hilton. They have great benefits and perks, kind management, and invest the money necessary to make their employees jobs safe to perform, and do so efficiently.

Cons

They make it very difficult to move into a supervisory or managerial position without having a degree. Or, more accurately, you simply get overlooked if you dont have a degree. They also tend to hire from outside the company instead of promoting from within, which makes it hard to advance once you're locked into a position.

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Hilton Response
7y
Thank you for taking the time to provide your feedback. We provide a number of training tools and resources for our Team Members to leverage in order to succeed. We encourage you to explore our Career Pathing resources on Hilton Careers site and speak with your manager directly so that they may address your concerns and partner with you to make a plan for your development.
4.0
Apr 18, 2019

Great place work

Recommend
CEO approval
Business Outlook

Pros

Great place to work. Flexible schedules. Friendly management

Cons

There are no notable cons to speak of.

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Hilton Response
7y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
Viewing 496 - 498 of 11,536 Reviews

Glassdoor has 13,642 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.