Hilton reviews

3.8

74% would recommend to a friend

(11,540 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Jun 6, 2025

Just ok

Recommend
CEO approval
Business Outlook

Pros

some nice colleagues & managers

Cons

not the most upbeat place to work HR is not very professional

5.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Networking with individuals in a professional environment

Cons

Hourly work with poor hours/days

3.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Upgrades and walk-ins will get you extra money on your paycheck.

Cons

The base pay is way too low for the amount of bs staff has to deal with on a daily basis. Hotel rms are outdated, so staff always has to deal with complaints and outraged guests

Viewing 568 - 570 of 11,540 Reviews

Glassdoor has 13,647 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.