Hilton reviews

3.8

74% would recommend to a friend

(11,540 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Alright could be a bit better

Cons

Pay is not equal to work

3.0
Jun 2, 2025

Great!

Recommend
CEO approval
Business Outlook

Pros

Work, people, management and duties

Cons

Food, salary and no parking space

1.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

None, there are discount perks for hotels but they are hard to come by and plan for

Cons

Micromanagement Gaslighting Lies Overworked Unrealistic expectations At Hilton you are expected to be a pawn in someone else's scheme. An original thought will lead you down a bad path. You are expected to detail every task you complete in order to send management a summary of what you do weekly. You are a ticket taker, solely there for someone else's gain. If you try to offer a perspective, alternative solution or a realistic timeline, you will be publicly ridiculed, shamed and punished. To the point that after ~50% of meetings, you will leave sobbing. You are in constant unproductive meetings (9-14/day). When suggesting to reduce or consolidate the number of meetings per topic, someone will talk to leadership about your inability to fit in with the Hilton culture and blame you for the departments failure. Employees are silenced and in constant fear of being patronized publicly. Stay away.

Viewing 574 - 576 of 11,540 Reviews

Glassdoor has 13,647 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.