Hilton reviews

3.8

74% would recommend to a friend

(11,545 total reviews)
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Christopher Nassetta

85% approve of CEO

62% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Apr 5, 2016

Security Officer

Recommend
CEO approval
Business Outlook

Pros

Plenty of overtime and friendly staff, very welcoming environment with great benefits for a franchise hotel, uniform is a suit provided by the hotel unlike other security uniforms.

Cons

no room for advancement, security is only after hours. game days you are required to park off site or be dropped off when not working the grave shift

5.0
Apr 5, 2016

Hard to leave

Recommend
CEO approval
Business Outlook

Pros

Great discounts on hotels Great PTO and Maternity Flexible schedule

Cons

Not much opportunity for growth

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Hilton Response
9y
Thank you for taking time to offer your feedback regarding your career advancement. Whenever possible, Hilton strives to promote from within and offer career growth opportunities for our Team Members. However, that is not always possible depending on the company’s needs at the time. We appreciate your desire to grow within Hilton and encourage you to speak with your manager or leadership team regarding any concerns you have as well as your plans for development.
4.0
Mar 29, 2016

eCommerce

Recommend
CEO approval
Business Outlook

Pros

-Lots of PTO (20 days first year, 25 days after...) -When available, hotel discounts are great -Management is reactive to employee surveys and real changes have been implemented as a result of past surveys -Opportunity for international travel & work if you're willing to move -Strong sense of team

Cons

-Opportunities to move up are somewhat limited, depending on where you live -Too many reports with inconsistent information -Be ready to be in a constant state of change. Flexibility and ability to adapt are needed to succeed.

avatar
Hilton Response
9y
Thank you for taking time to offer your feedback regarding your career advancement. Whenever possible, Hilton strives to promote from within and offer career growth opportunities for our Team Members. However, that is not always possible depending on the company’s needs at the time. We appreciate your desire to grow within Hilton and encourage you to speak with your manager or leadership team regarding any concerns you have as well as your plans for development.
Viewing 658 - 660 of 11,545 Reviews

Glassdoor has 13,653 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.