Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Work is fairly simple. Employees and managers are friendly. Atmosphere is very comfortable. Excellent learning opportunity to cross train into other fields of the establishment.

Cons

Pay is extremely low. Management is very loose, weak and too relaxed. Many policies arent enforced at all which results in many problems and overall failure on the hotel. Management has been the same for 30+ years resulting in many lower workers never being able to be promoted on an equal level.

5.0
Jun 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Work from home, great benefits. great pay, awesome people.

Cons

The only cons are those that come with any call center: long hours sitting, tons of repetitive calls.

Viewing 73 - 75 of 11,509 Reviews

Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.