Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jan 18, 2015
Recommend
CEO approval
Business Outlook

Pros

- fair compensation - great benefits - cheap travel - lots of leisure time during work - mostly great people - looks good on your resume

Cons

- directors have poor understanding of what our jobs are or how they should accurately be measured - lack of access to data needed to optimize our sites - judged on driving revenue but not given enough autonomy to make strategic decisions on how to drive thay revenue - hostility and distrust between senior managers and directors prevents positive change - portfolio sizes are too large making it difficult to adapt during times of high turnover - leadership let's slackers slide while overloading their good people for extended periods of time - yearly survey is taken, but nothing changes

4.0
Oct 31, 2014

Fun, Dynamic, Fast Paced HQ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global company, the focus on hospitality extends to employees with a fun dynamic culture. Nice office and amenities. Great time off benefits. As the economy recovers, this is a good time to be in the industry. The CEO is warm, approachable, and trustworthy.

Cons

High stress despite a slow pace to actually get things done. Too many cooks in the kitchen for many initiatives, endless pointless meetings.

Viewing 79 - 81 of 11,509 Reviews

Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.