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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      75% would recommend to a friend

      (11,510 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      2.0
      Aug 22, 2013

      Would not recommend to my friends

      Analytics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A known brand name Hilton experience might look good on your resume Global Company And nothing else comes to mind

      Cons

      Counter productive environment Agencies and vendors have more power than Hilton employees A bunch of outdated folks are running the show

      3.0
      Jul 20, 2012

      Great brands and nice people but stressful due to lack of direction

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Stable, globally recognized brands - Ambitious international growth strategy - Friendly people from diverse backgrounds - Young org with opportunity to define roles and find new ways of doing things

      Cons

      - There is no old way of doing things - the focus on redefining process and decision rights stifles creativity and strategic thinking in everyday work - Leadership fails to focus and communicate unified strategies causing everyone to work towards different objectives - Stressful environment where everyone seems overworked without results

      2.0
      May 23, 2010

      Need to get back pride lost by Blackstone

      Reservation agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is way more convenient. I do like making reservations as I have been doing that the last 12 years or so.

      Cons

      Unfortunately the work at home jobs require taking a pay cut. In addition getting the computer running at the start of shift is 20-30 minutes unpaid time. In addition we need to check our stats and do computer corrections which is additional unpaid time. I do additional functions on my own time as well because doing them on company times would bring my stats down and then by threatened with a write up which would lead to termination. Since they have been on the kick of hiring mostly part timers, seniority counts less as I am working more holidays and worse hours than say 3 years ago. There has not been a shift bid in close to 3 years when we used to have them every six months.

      Viewing 88 - 90 of 11,510 Reviews
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      Glassdoor has 13,610 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.