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      Hilton

      Engaged Employer

      Hilton reviews

      3.8

      74% would recommend to a friend

      (11,540 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.8 out of 5 stars, based on 11,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      5.0
      Nov 14, 2014

      The best hotel I have ever work in

      Shift engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training for the staff is excellent. The staff are well train and polite to the guest as it shall be with all the other hotels

      Cons

      At first maintaining the excellent services to the guest. To be focus at all time. Have good eyes to details

      4.0
      Nov 14, 2014

      Good place to work, challenging, fast-paced and global

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Realize that my perspective is that of a Senior Director level position with HWW corporate- I imagine the reviews will vary according to role, location, etc. The corporate leadership for Hilton is, for the most part, outstanding. Those in C-level positions are smart, approachable and respectful- particularly in brand leadership and marketing. The perks are good, particularly if you like to travel, and the people around the world are fun to work with. There are some that are difficult, mostly legacy types, but not any more than anywhere else.

      Cons

      It's a big company, so decisions can linger. There is quite a bit of arrogance with the Americas Sales operation- they think they're the elite of the company- and sometimes treat others that way- but that should be improving, as there's been a reorganization there. The team member travel discount program is pretty bad- there's a lot of talk to improve it. Compensation isn't especially high on average.

      5.0
      Nov 13, 2014

      Gsa

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and good environent

      Cons

      Hotel need to have renovation

      Viewing 10765 - 10767 of 11,540 Reviews
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      Glassdoor has 13,647 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.