Question 1

Is Hilton a good company to work for?

Accepted Answer

Hilton has an overall rating of 3.8 out of 5, based on over 13,646 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Hilton to a friend and 63% have a positive outlook for the business. The best reviews about Hilton have been left by employees working as Internship, Director of Sales and Marketing and Intern.

Question 2

Does Hilton pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at Hilton?

Accepted Answer

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hilton 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

Question 4

What are the top reviewed jobs at Hilton?

Accepted Answer

Front Desk Agent (416), Front Desk Receptionist (301), Manager (205), Sales Manager (195), Bartender (179), Guest Service Agent (163), Receptionist (158), Server (145), Server/Waiter (133), Housekeeper (126), Food and Beverage Assistant (109), Director (101), Night Auditor (101), Banquet Server (92), Front Office Manager (89)

Question 5

What are the pros of working at Hilton according to real employee reviews?

Accepted Answer

"Great people and love the workflow" ((in 447 reviews)); "culture is great and they do invest in all their employees" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Work Life Balance is great" ((in 199 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 191 reviews))

Question 6

What are the cons of working at Hilton according to real employee reviews?

Accepted Answer

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 564 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 549 reviews)); "Long hours and underinvestment in some properties" ((in 418 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 365 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

Question 7

What are employees saying about Hilton layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Question 8

What are the top reviewed Hilton locations?

Accepted Answer

Dallas, McLean, Orlando, Addison, Chicago, Memphis, New York, Atlanta, Tampa, Houston, San Diego, Los Angeles, Miami, Washington, Phoenix, Austin, San Francisco, Carrollton, New Orleans, Columbus, Boston, Honolulu, Portland, Fort Lauderdale, Cleveland, Seattle, Denver, Salt Lake City, Nashville, Philadelphia

Hilton

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Great place to start management

Customer Care Advisor role in Glasgow, Scotland later on outsourced and moved to Bulgaria

Not very good

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