Hilton reviews

3.8

74% would recommend to a friend

(11,538 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Oct 9, 2014

Guest Service Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great team oriented environment. awesome management support and training. empowering staff.

Cons

Not much bad to say about this location. LOVED working here. just limited growth opportunities

2.0
Oct 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Trainees often are not expected to stay overtime. Helping other divisions frequently helps gain insight into those.

Cons

Mistreatment between employees causing tension. It was a common practice to create an unhealthy environment full of rivalry, often accompanied by malicious intentions. Trainees are sometimes told off for miscommunications of the management in a completely unfair manner.

5.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Good opportunity. Lots of company benefits and training

Cons

The job becomes your life and is consuming. You have to travel to grow within the company

Viewing 10816 - 10818 of 11,538 Reviews

Glassdoor has 13,645 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.