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      Hilton

      Engaged Employer

      Hilton reviews

      3.8

      74% would recommend to a friend

      (11,538 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.8 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      12K reviews
      5.0
      Sep 23, 2014

      Being employed by Hilton Worldwide was very reward and fulfilling. In my opinion it's the best hotel in the Industry.

      Front desk or night auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team Member involvement. Room for advancement. Great insurance and travel benefits. Ability to have autonomy in the workplace. Team member empowerment on guest issues. The travel perks are amazing with employee rooms as little as $29.

      Cons

      Depends on the hotel's management. If the place is organized, then it's amazing. If the GM and leaders in the hotel aren't organized, if they disagree, etc., then your experience will not be as great. Goes the same for any company. In leadership roles, you are expected to work much longer hours and will wear all hats in the hotel, qualified or not.

      2.0
      Sep 22, 2014

      No Development in the "Development Coach", job is to let the resv. know only what they do wrong, not motivating at all

      Reservations work from home
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility in hours, Hotel discounts, work from home, Dallas Reservations.

      Cons

      Not motivating at all, all you hear is what your doing wrong every time you hear from supervisor or "DC", monthly bonus is almost impossible and depends on luck of the calls not your actions. I lost my job due to being sick and running out of emergency time. The dc was out to get rid of me and found a loop of 3 write ups/yr. I had one month out of 56 that I did not meet the 95% attendance and lost my job.

      1.0
      Sep 18, 2014

      Strikingly Appalling

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The name Hilton Miami Downtown

      Cons

      Some Directors are unqualified for their position and practice reverse discrimination and favoritism. They also engage in sexual innuendos with their favorite and good looking line employees in front of others and invite them to sleep over at a guest room during their MOD shifts. If you are a professional they will create a hostile environment and will try to get rid of you.

      Viewing 10831 - 10833 of 11,538 Reviews
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      ReviewsHilton reviews

      Glassdoor has 13,644 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.