Hilton reviews

3.9

74% would recommend to a friend

(11,537 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Good employee perks, fun work environment. GM is amazing. Young managers, great relationships are made.

Cons

Corporate is only concerned with the bottom line and the service suffers. Executive Comity is awful, how they made it that far in their career is a shock. Money isn't great especially when you consider the blood, sweat, and tears you put in. 12 hour days are a low average of what you will work.

2.0
Aug 20, 2014

First job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Food is very good showers

Cons

Time shift are sometimes hard

2.0
Aug 19, 2014

Senior Leadership is beyond pathetic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount program, benefits are ok and working with the hourly employees who do all the work, get no praise or a simple thank you yet remain so kind and hospitable to the guests and each other.

Cons

I've never worked with a group of senior leaders who are completely unethical in every sense of the word and who violate so many of their own policies and are still employed because they stick together and will get rid of anyone who doesn't see things their way.

Viewing 10861 - 10863 of 11,537 Reviews

Glassdoor has 13,643 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.