Hilton reviews

3.9

74% would recommend to a friend

(11,529 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Jan 9, 2014

It was ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance and location

Cons

Low salary, expensive benefits, annual review process needs to be revamped and it's a very top heavy organization.

3.0
Jan 8, 2014

Okay, but plenty of room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has Great Travel Discount Program.

Cons

Have to work holidays and weekends. It is difficult to maintain work/life balance.

3.0
Jan 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Work is relatively easy, and the people you work with are great. Lots of free time to do what you like on a computer, great occupation for someone going to school.

Cons

Poor management. Awful customers. Rarely is anyone truly backed for the decisions they make on the spot when it comes to a tough customer, even if dealt with by-the-book. There is always someone saying,"Well, you should've told them..."

Viewing 11035 - 11037 of 11,529 Reviews

Glassdoor has 13,633 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.