Hilton reviews

3.9

74% would recommend to a friend

(11,528 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Nov 24, 2013

The hotel school for hoteliers

Recommend
CEO approval
Business Outlook

Pros

Great training programs, great staff travel rates and discounts, great career fast track opportunities, large hotel database, great place to meet people

Cons

Regional office has too much influence over property,

4.0
Nov 15, 2013
Recommend
CEO approval
Business Outlook

Pros

The majority of the workforce that reports to this Carrollton TX location - they have to project a smile over the phone with every customer that contacts them. This 'virtual smile' is even more evident when in face-to-face contact with the people working there.

Cons

Low compensation, reduction-in-workforce in multiple divisions after the Blackstone purchase in 2009 (and the outsourcing / offshoring of many IT positions).

Viewing 11056 - 11058 of 11,528 Reviews

Glassdoor has 13,632 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.