Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
May 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Easy to climb the ladder in a few short years with little expierience. Big brand name for your resume. Over 500 locations worldwide you could apply at.

Cons

High turnover makes it difficult to build a team at any level, even managment. Little control over products standards and menus in the restaurant.

1.0
May 13, 2013

Worked us to death

Recommend
CEO approval
Business Outlook

Pros

Nice building to work in. Guests were all very friendly and easy to work with.

Cons

Schedules were ridiculous causing massive turnover in front office. Seems no one stayed more than 3 months! We weren't given our weekly schedule until 2 days ahead of time and we were constantly working 7 to 9 days straight with only one day off in between. If you don't mind having no life and just "living" at the hotel for extremely low pay, than this is the job for you. Other departments were treated far better than front desk.

3.0
May 10, 2013

Hilton Experience

Recommend
CEO approval
Business Outlook

Pros

Good Team and colleagues who go the extra mile. Team should be more valued.

Cons

Team not valued for all the extra work

Viewing 11122 - 11124 of 11,526 Reviews

Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.