Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Mar 26, 2013

Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

Free abd discounted vacations, you can also work at home

Cons

Holidays are based off seniority so more than likely you will be working the first year or so.

2.0
Mar 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Meeting people from all walks of life, and truly enjoying the experience.

Cons

This company focuses on negatives rather than the good. Reprimands on everything...They don;t like to praise good work. I believe they think it is a motivator but they are sadly mistaken. Middle and upper management has sticky floor syndrome. Talk of empowerment but when you make a legitimate decision that is great for the business and cost effective, all of management jumps down your throat. My coworkers were always afraid to make decisions on there own because of this. It was annoying.

2.0
Mar 23, 2013
Recommend
CEO approval
Business Outlook

Pros

- Looks good on your CV

Cons

- Lazy and imcompetent managers (up to head of department level). - HR promotes suck ups who have ticked boxes rather than experienced and capable staff. - Long shifts, poor work/life balance - Low pay and tips that dont find their way to your payslip. - Management do not care about their staff, only the numbers and are very lazy. - Management cant seem to write a rota more than one day in advance (is available on Thursday, starts the next day) which makes planning the rest of your life next to impossible.

Viewing 11146 - 11148 of 11,526 Reviews

Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.