Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jun 8, 2012

Hilton Review

Recommend
CEO approval
Business Outlook

Pros

The people and employee benefits are fantastic

Cons

Tough to transfer into departments without experience. Sales, events, marketing are all elusive.

2.0
Jun 8, 2012

Low paying and difficult to advance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reduced rate for hotel stays; free meal during shift. If you are with the union the cost for the health insurance will be only the union dues. When there are big events at the hotel, the atmosphere can be fun.

Cons

If you are at a hotel that has both union and non-union membership, be prepared for the hostility that will be on-going between the two camps. Management is bottom-line driven and really doesn't care about high employee turnover. Staff is disgruntled and it shows. The better people tend to leave, so the quality of employees tends to be on the low side. The few good ones who stay are usually overworked.

5.0
Jun 3, 2012

Awesome Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-great benefits 401k included and pay -If you are eager to move up, you will be given that opportunity! -I really feel like the hotel cares about me as an individual -great HR dept -free meal daily

Cons

-upper management not always reprimanded for wrongdoings -parking

Viewing 11257 - 11259 of 11,519 Reviews

Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.