Is Hilton a good company to work for?

Hilton has an overall rating of 3.9 out of 5, based on over 13,622 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Hilton to a friend and 63% have a positive outlook for the business. The best reviews about Hilton have been left by employees working as Internship , Director of Sales and Marketing and Intern .

Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Dallas , McLean , Orlando , Addison , Memphis , Chicago , New York , Atlanta , Tampa , Houston , San Diego , Los Angeles , Miami , Washington , Phoenix , Austin , San Francisco , Carrollton , New Orleans , Columbus , Boston , Honolulu , Portland , Fort Lauderdale , Cleveland , Seattle , Denver , Salt Lake City , Nashville , Philadelphia

Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,519 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews

2.0

Apr 5, 2012

Micromanaged and pointless tasks

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

Interesting job Fun hotels to work with

Cons

Senior management makes up so many needless tasks that it is hard to actually do your job! Some team members are micromanaged more than others. Advancement is not on a level playing field.

3.0

Apr 5, 2012

It has been a decent experience thus far.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Learn some entry level aspects of hospitality. Work for a fortune 500 company. Ability to move around the country (should you take different jobs and different properties). Discount for you along with friends and family.

Cons

Annoying guests who want everything for free. Guests who dont understand the brand and have expectations that are unrealistic. Guests who are incompentent.

2.0

Apr 3, 2012

so - so

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

reasonable balance with regards to work and life balance

Cons

Poor leadership from senior management lack of consistency with workload between team members

Viewing 11275 - 11277 of 11,519 Reviews

Jobs at Hilton

Bellperson - The Beverly Hilton

Designer/Social Media Creative (contract)

Delivery and Release Manager (contract)

Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Micromanaged and pointless tasks

It has been a decent experience thus far.

so - so

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