Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Level of quality of the hotel compared to others. Meet a lot of motivated, team oriented people. Your manager has a huge impact on whether or not you enjoy your job and I really respect my manager. I feel that I have increased my professionalism, communication and social skills by working here.

Cons

Long hours. New policy stating that front desk members have to stand up during shift (8 hours)! Only 3 shifts: morning 7-3, evening 3-11, night 11-7, so limited flexibility. I am a college student and do not know if I would want to work here for my real job/career.

4.0
Jan 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Fun work environment Satisfactory pay Great for students Diverse

Cons

No weekends No raise Sometime disrespectful guests

3.0
Jan 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, employees are personable, most of the senior management knows what they are doing to better the company.

Cons

Most of the senior knowledge odes not get passed down to the middle management in terms of how to enact the goals and procedures to the employees below them. Not much room for advancement, except for in a few positions, but many jobs are sourced throughout the Marcus corporation instead of enlisting those already in this particular hotel.

Viewing 11299 - 11301 of 11,518 Reviews

Glassdoor has 13,621 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.