Hilton reviews

3.9

75% would recommend to a friend

(11,511 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Nov 21, 2010

Would stay but...

Recommend
CEO approval
Business Outlook

Pros

Coworkers are great. Everyone is quite friendly. It is nice to stay at a beachfront hotel for free once in a while through the Hilton benefits. Beautiful property to work on as well.

Cons

In general the management is good, however when there is one "bad apple" it ruins everything. If you are mistreated by a manager, you cannot go to Human Resources because they are on the manager's side. You cannot go to your manager's manager because they are friends. So you must remain silent and just leave.

2.0
Nov 8, 2010

Bad internship experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well known corporation, lots of room to grow, several different brands from limited service to luxury to give variety and options to employees

Cons

heavily unionized, union is out of control in a lot of the hotels, management is not willing to teach interns

Viewing 11371 - 11373 of 11,511 Reviews

Glassdoor has 13,611 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.