Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Apr 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Great brand to work with as its part of the Hilton WorldWide brands of hotels. Individuals within the working environment are great individuals and will also help where needed. No confrontation and little or no bad mouth behind your back. Great colleagues to work with.

Cons

Not a great place to work if your looking to make good money as the management is tight on budget and try to get more out of a qualified candidate however paying less than expected. Management is always looking for faults within people especially if you are part of the old team, which means a team not hired by the new management.

4.0
Mar 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Well known brand, great for experience, good benefits, recognition of individual achievements and opportunities to develop in the industry. Good work life balance. Hilton University is great to learn about core values, way of doing business and to develop skills that are required for growth.

Cons

Low salary, very demanding guests, lot of pressure on staff to provide the best service possible and to give customers the best experience. Need to have the ability to not take complaints personally during times when the pressure is high on the employees.

Viewing 11389 - 11391 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.