Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
1.0
Dec 23, 2013
Recommend
CEO approval
Business Outlook

Pros

I learned quite a bit

Cons

I was forced to work 9-10 hours a day with no breaks, then forced to sign a form saying they offered breaks. My managers would make racist remarks about other staff members. Schedule would change at the last moment, and it would be posted one week at a time the day before the new week.

3.0
Dec 20, 2013
Recommend
CEO approval
Business Outlook

Pros

It is a good company in general. In many cases there are many opportunities for someone to grow and relatively fast. Very good benefits program for the staff members. Organized

Cons

Every hotel is different in terms of location and business needs. There not much focus on development of the staff. There too many standards and policies that are barely followed. There is inconsistency and differencies from one hotel to another that might become frustrating.

5.0
Nov 24, 2013

The hotel school for hoteliers

Recommend
CEO approval
Business Outlook

Pros

Great training programs, great staff travel rates and discounts, great career fast track opportunities, large hotel database, great place to meet people

Cons

Regional office has too much influence over property,

Viewing 11395 - 11397 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.