Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Mar 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits are great and the hotel guests are the best. They are the true reason why I keep coming back to work. Besides the fact I have to work I choose hospitatility because it is in my blood

Cons

TOO much Drama at our location with management lots of backstabbing.....always asked to step out of your job description but not getting paid for it

4.0
Mar 10, 2009
Recommend
CEO approval
Business Outlook

Pros

they care about the people working for them. opportunites all over the country. Very Diverse. Lots of experienced people running the company. Internal Controls are very tight. Payroll and Wages are administered in a very fair and equitable manner. you will not ever make more as an hourly person than anyone in that position who has been their the same amount of time as you. As long as HR has something to say about it.

Cons

The owners of the hotels we run wont put enough money into the properties.

3.0
Mar 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty good. Medical, Dental no cost. Free meals, and empowerment is encouraged. Comp rooms for employees at other Hiltons, but pretty hard to get a comp room at the more popular hotels. Transfers to other properties seem to be a bonus as Hilton seems to recognise the training they put into us may benefit other hotels.

Cons

Management is expected to work minimum of 12 hours per day. Usually its more because of all the recent layoffs. Key people were cut with not much thought behind how this will impact service. Many of us are not getting raises this year, ostensibly due to the economy, yet still we are working extraordinary hours.

Viewing 11455 - 11457 of 11,509 Reviews

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