Hilton reviews

3.9

75% would recommend to a friend

(11,508 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Nov 15, 2008
Recommend
CEO approval
Business Outlook

Pros

#1 for me is people. I really like working with my immediate and extended team. We have a broad set of backgrounds, experience, and skill sets. While we are generally quite busy (or overloaded) with projects, we're always given the latitude to attack problems with our own perspective (assuming it makes sense and is explainable). Additionally, I've always felt encouraged to make improvements in the process and tool chain wherever I see fit (and I've done so, repeatedly). I've had "personal" projects I've done aiming to see if I could make something better turn into primary use tools for my team. It's very satisfying to be in such an environment.

Cons

Lack of organization. Over abundance of consultants, and/or external development groups. Lots of legacy systems being used in ways not originally intended, which leads to lots of shakey workarounds.

2.0
Nov 7, 2008
Recommend
CEO approval
Business Outlook

Pros

There is always something happening, and interesting technology challenges that revolve around the unique business model. Pay is high if you are not in the LA or European offices.

Cons

Bought by private equity and being run into the ground. Hilton is not a good bet right now from a career perspective. Wait until the layoffs, outsourcing and restructuring are complete sometime in 2009. The company lacks solid management and is not process driven. This can be frustrating if you come from a more structured organization with documented, repeatable business processes. The organization is not standardized or structured for efficiency.

3.0
Oct 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Fun people to work with, busy all yesr round so always get decent hours,and pay compared to other hotels in the area is good.

Cons

the politics, its not how skilled or how hard a worker you are, its more of who you know almost impossible to get time off during the busy summer season, and the late hours mean I don't get to see my kids as much as I would like to.

Viewing 11479 - 11481 of 11,508 Reviews

Glassdoor has 13,608 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.