Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Feb 25, 2026

Fun place to work

Recommend
CEO approval
Business Outlook

Pros

- Fun yet crazy people, amazing hotel guests - nice corporate culture - free food and transport on shifts. Accomodation also provided.

Cons

- emotional labor can be mentally exhausting and stressful, shifting to blame culture - tasks can be repetitive - management and shift hours can be long and tiring

4.0
Feb 25, 2026

Awesome place to work!

Recommend
CEO approval
Business Outlook

Pros

-great benefits -good flexibility -ability to move teams easily

Cons

-below industry pay -metro far from headquarters/shuttle not reliable

Viewing 130 - 132 of 11,518 Reviews

Glassdoor has 13,621 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.