Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Oct 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Working from home. Fair wages. Period.

Cons

You are micro managed to the 'nth' degree. Every single call is monitored. If you sneeze, they know about it. No matter how long you are there, the monitoring never ceases. Lack of trust from the company gets very old. Not much room for advancement. System issues would be fixed, only to have the same issues come up again and again. Wasn't happy with some of it's business practices. Lastly, tons of misdirected calls that affected your stats, and therefore your wages.

5.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Good opportunity. Lots of company benefits and training

Cons

The job becomes your life and is consuming. You have to travel to grow within the company

Viewing 133 - 135 of 11,519 Reviews

Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.