Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 27, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Tips are great, minimal management looking over your shoulder.

Cons

Can be slow then overwhelmingly busy

1.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Company discounts are great for travelling

Cons

Management is condescending, work place is unorganised, only duty managers have any knowledge

4.0
Jan 26, 2026

A great company

Recommend
CEO approval
Business Outlook

Pros

One of the world's best places to work with great benefits

Cons

Hospitality sales overall doesn't pay like tech or finance sales

Viewing 172 - 174 of 11,519 Reviews

Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.